Refund

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  sourishsen4 · Member · Mar 22, 2025 at 5:36 pm

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  This is a formal request for a full refund for the domain I purchased for approximately $40, including taxes, for a two-year term. The purchase was made less than 14 days ago and therefore falls within your standard refund window.

  Due to changes in my voluntary operational framework, I am no longer permitted to engage in website development or related public-facing projects. As such, this domain is no longer needed, and I am invoking my right to a full refund.

  Navigating your platform to access basic support has been unnecessarily obstructive. The fact that users must pay to speak with a human—even for account or billing concerns—is unacceptable and not aligned with industry standards. Other platforms provide accessible human support without gatekeeping it behind paid plans. WordPress must do better.

  If any proof or documentation is required to process this request, it will be provided. Expecting resolution without delay.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-sjclaen · Staff · Mar 25, 2025 at 1:21 pm

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  Hi there. Our refund period for domains is within 96 hours of purchase, which is outside the refund period at this point.

  The refund period of 14 days applies to WordPress.com plans.
  
  You can refer to our refund period section in our support doc here.