Refund and cancel

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  darkhorselimos · Member · Nov 11, 2014 at 12:25 am

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  I noticed unauthorized charges on my credit card. Please refund all charges, cancel my account and confirm with me right away.
  Thanks,
  Joseph
  [removed by staff]
  (email visible only to moderators and staff)

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Nov 18, 2014 at 12:41 am

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  Thanks for contacting us! I’ve sent you a private email so we can get this sorted out.

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  rcolemanconstruction83 · Member · Nov 20, 2014 at 1:26 am

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  Hello,

  I had remitted a request last week within the appropriate time frame to receive the full refund back for the premium package I had not used. My card was charged and I have not received any email confirmation that the request was acknowledged or in the process of being refunded. Please advise.

  Thank you,

  Robert Coleman

  email. (email visible only to moderators and staff)
  (email visible only to moderators and staff) (Director of Marketing)
  phone. [removed by staff]

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  shawnajroberts · Member · Nov 20, 2014 at 1:57 am

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  Hi Robert!

  Is the WordPress.com Business plan what you’re trying to cancel and refund? I can do that for you if you just reply back to confirm.

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  rcolemanconstruction83 · Member · Nov 21, 2014 at 4:31 pm

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  Yes, I would like to cancel all membership services.

  Thank you.

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  shawnajroberts · Member · Nov 21, 2014 at 7:05 pm

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  I’ve refunded your Business plan. It normally takes around a week for a refund to appear on your bank statement.

  Please let me know if there is anything else I can help with!