refund ASAP!

• 

  vetgear · Member · Mar 5, 2015 at 2:20 am

  • Copy link
  • Add topic to favorites

  I have no idea why I was charged 299 dollars. I have already disputed it with my bank and have no idea how to get a hold of anyone at your company to discuss this matter. I did not set up this account, and have never used it, yet my card was charged. I want my money back ASAP.

• 

  staff-ozmodiar · Staff · Mar 5, 2015 at 3:18 am

  • Copy link

  The account you are posting from does not have any upgrades associated with it. Is there any other information you can give us regarding the charge?

• 

  staff-ozmodiar · Staff · Mar 5, 2015 at 4:28 am

  • Copy link

  I am having a colleague reach out to you via email. Please let me know if you do not receive his email.

• 

  vetgear · Member · Mar 5, 2015 at 12:56 pm

  • Copy link

  Yes it says 299 from wpchrg.com

• 

  staff-ozmodiar · Staff · Mar 5, 2015 at 3:47 pm

  • Copy link

  Did you receive my colleague’s email?

• 

  vetgear · Member · Mar 5, 2015 at 4:12 pm

  • Copy link

  Yes, I did. I haven’t heard an update yet, though.

• 

  staff-ozmodiar · Staff · Mar 5, 2015 at 4:34 pm

  • Copy link

  I’m sure he will get back to you as soon as he is able.

  Email is a better place to have this discussion due to the information that may need to be discussed.

  My apologies for any hassle and I’m sure it will be taken care of shortly.

• 

  vetgear · Member · Mar 5, 2015 at 4:54 pm

  • Copy link

  I appreciate all of your help!