refund / cancellation request (2cd attempt)

• 

  athleticworxs · Member · Sep 16, 2013 at 10:56 pm

  • Copy link
  • Add topic to favorites

  I tried canceling this bundle package just 1 day after i bought it and i still show its active and have not been issued a refund. i want nothing to do with wordpress.com , i want it cancelled and i want a refund

  The blog I need help with is: (visible only to logged in users)

• 

  athleticworxs · Member · Sep 16, 2013 at 10:56 pm

  • Copy link

  where is there a customer service number i can talk to a human???!!!

• 

  rachelmcr · Member · Sep 17, 2013 at 11:40 am

  • Copy link

  Hi there,

  WordPress.com doesn’t have phone support, but I’m a real human and I’m happy to help you with this here! :)

  I cancelled your WordPress.com Premium upgrade for you and issued you a full refund, so you’re all set. Please note that it can take a week or so for the refund to appear on your bank statement.

  If there’s anything we could do to improve our service or this upgrade, please let me know.