Refund Error

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  williamavega · Member · Aug 30, 2018 at 4:47 am

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  Quick Timeline:

  Sometime In March: I Purchased WordPress Personal (which included free Domain Mapping) for $48.

  August 29th, I accidentally upgraded my personal plan to the business plan.

  August 30th, I canceled the upgraded plan purchase, but now WordPress thinks I am a free user (when, in fact, my March WordPress Personal account should be active as before).

  Now I am a ‘free user’; in reality I should still be a paid, ‘Personal’ account user.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Aug 30, 2018 at 7:38 am

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  Hi there,

  I’m sorry about that! I have already restored your Personal plan and the mapping for the domain typeastudent.com.

  Let me know if there’s anything else I can do for you. I’m happy to help.