refund for a theme purchased thats not being used

  • Unknown's avatar
    bicono3 · Member ·

    I purchased a theme that I’m not going to use any more. I’ve decided on a free one. Is it possible to get a refund for that theme. It was the anthem theme

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    Sure thing! I cancelled your purchase of the Anthem theme and issued you a full refund. Please note that it can take about 10 days for refunds to appear on your bank statement.

    In the future, you can also cancel upgrades for a refund during the refund period by going to Store > My Upgrades in your dashboard. We have more information about managing your upgrades here: My Upgrades

    Please let me know if I can provide any further help with this. :)

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