Refund for credit

  • Unknown's avatar

    We need to refund a theme we bought recently, we thought it would work for us at first, but that is no longer the case. I do not want to stop using WordPress, I just want a new theme. I would refund it the normal way, but we were reimbursed for the purchase. If I cannot get in store credit I will have to a bunch of paperwork and change services. Which I do not necessarily want to do because I like WordPress.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    What I have done is provided you with a credit of $69 so that you can purchase a different theme. When going through checkout, you should be able to see the credit on your account. I have removed the other theme from your account.

    Please let me know if you have any other questions. Thanks!

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