Refund for Domain Mapping purchase

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  eatjapanchannel · Member · Dec 13, 2012 at 2:02 am

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  Hello, I recently purchased domain mapping for $13 per year. I thought this would automatically transfer all my exisiting posts and pages in WordPress to the new domain. Actually it didn’t.
  How do I get a refund on this purchase as I don’t need a mapping (redirecting traffic to my new site) ?
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Dec 13, 2012 at 8:24 pm

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  I’ve removed the domain mapping upgrade and issued a $13 refund. It can take 1-2 weeks for a refund to be reflected on your account.

  If you let me know a little bit more about what you’re trying to do, I’d be glad to help.

  It looks like you already have a self-hosted WordPress site here: http://www.eatjapanchannel.com.

  If your goal is to move that site over to WordPress.com, here’s a guide:

  https://en.support.wordpress.com/moving-a-blog/#moving-from-wordpress-org

  Once your site contents have been moved over to WordPress.com and it’s ready to go live, you can then re-map the domain, and update the name servers to point them to WordPress.com, following these instructions:

  https://en.support.wordpress.com/domains/map-existing-domain/

  If you have any other questions, just let us know.