Refund for Domain Renewal

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  jonfcarlson · Member · Aug 11, 2013 at 11:52 pm

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  Hi. My checking account was automatically billed $99 for the domain renewal. I’d like to request a refund since I do not plan to use this site moving forward.

  Thank you for your help.

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Aug 12, 2013 at 5:51 pm

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  Hi Jonathan, the renewal was for WordPress.com Premium. I’ve removed this upgrade and refunded your account $73, which is $99 minus $26 for your private domain, biopharmainnovation.com. Domains are only refundable for up to 48 hours after purchase. It can take 1-2 weeks for the refund to be reflected on your account.

  Just let me know if you need further help.