refund for free trial subscription

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  ilanalesh · Member · Nov 7, 2020 at 10:05 pm

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  I need some help with my refund

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  staff-ozmodiar · Staff · Nov 8, 2020 at 4:31 am

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  I’m not seeing any upgrades (or refunds) asscociated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to request a refund.

  Do you have any additional information about the site or the upgrade you are looking to have refunded? That might help us look into the situation.