Refund for receipt number: 37666950

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  tgd1517 · Member · May 16, 2019 at 4:59 pm

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  I need to cancel this purchase. Please help.

  Billed To

  takahashigraphicdesign
  (email visible only to moderators and staff)
  Visa **** **** **** [redacted]
  May 03, 2019

  Order Summary
  Receipt ID: 37666950
  Transaction ID: [redacted]

  The blog I need help with is: (visible only to logged in users)

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  tgd1517 · Member · May 16, 2019 at 5:00 pm

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  Item Price
  WordPress.com Premium
  takahashigraphicdesign.wordpress.com
  (Expires: May 3, 2021)* $ 180.00
  Total $ 180.00

  *This product will auto-renew, but you can update your renewal settings any time.

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  staff-doublebassd · Staff · May 16, 2019 at 5:04 pm

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  Hi there,

  So you have access to this account still? If so, you can cancel the upgrades and receive a refund by going here.

  Otherwise, let me know, thanks!

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  tgd1517 · Member · May 16, 2019 at 5:16 pm

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  I went there and it is saying no receceipts found?

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  tgd1517 · Member · May 16, 2019 at 5:17 pm

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  Looking to upgrade?
  Our plans give your site the power to thrive. Find the plan that works for you.

  Is the only option.

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  staff-doublebassd · Staff · May 16, 2019 at 5:57 pm

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  Are you referring to the site you are contacting us from? Cause that isn’t the account that is connected to the upgrades. You’ll need to log out of the account you are in and log into the account associated with the upgrades. Do you remember having a second WordPress.com account?