Refund from Downgrade

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  esawchak · Member · Jan 17, 2020 at 2:09 am

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  Hi there, I’ve been trying to get a clear answer on this for awhile — when downgrading a plan/moving to another host while a plan is still active, is it possible to get a refund for the difference?

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  staartmees · Member · Jan 17, 2020 at 6:27 am

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  As clearly stated in the Refund Policy of wordpress.com, that isn’t possible. See info at https://en.support.wordpress.com/manage-purchases/

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  kokkieh · Staff · Jan 17, 2020 at 6:49 am

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  Hi there,

  We provide a full refund for 30 days after purchase, so if you downgrade within 30 days, you’ll be refunded the difference.

  We don’t provide any refunds, pro-rated or otherwise, after 30 days.