REFUND HELP

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  toriatate · Member · Jun 12, 2018 at 2:57 am

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  Hi, I made an account and unfortunately it’s not what I wanted.
  I currently have an active WordPress account and purchased a new theme through another site. To not mess with the current site, I made a new WordPress site a couple of days ago but I only got paid options pop up, so I picked the cheapest option (personal $5 per month) to test a new theme and hopefully transfer my domain to this new site.
  This new site does not look anything like my old site in usability, which is making it hard to understand and it’s asking me to upgrade my subscription to the most costly option (business $30 per month).
  I would prefer to take my chances on messing my old site up and continue using it.
  Please refund my account.

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  toriatate · Member · Jun 12, 2018 at 3:00 am

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  The account im referring to is toriitzgaming

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  justjennifer · Member · Jun 12, 2018 at 4:03 am

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  Hi there, It sounds like you have two accounts. Can you log into your toriitzgaming account?

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  kokkieh · Staff · Jun 12, 2018 at 6:17 am

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  Hi there,

  We can only issue a refund if requested by the account that owns the upgrade.

  Please log into the toriitzgaming account and submit a support ticket via https://wordpress.com/help/contact, and we will help you there.