Refund help

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  akinsi · Member · Feb 28, 2017 at 12:10 pm

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  Hello WordPress.
  I successfully canceled my premium plan and also received the mail. I also canceled my domain and protection security. So now the domain I registered is not exist anymore, but I didn’t receive any refund notification or mails. Is it normal? Or I did some mistakes? please help me, thank you very much

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 28, 2017 at 2:11 pm

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  Hi there,

  I can confirm that the refund has been issued. You can view a receipt for it here:

  https://wordpress.com/me/purchases/billing/

  You should receive the refund in about 10 business days, but this can vary depending on your bank.

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  akinsi · Member · Feb 28, 2017 at 2:15 pm

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  Hi Kokkieh

  Thank you very much for your help,
  Have a nice day :)

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  kokkieh · Staff · Feb 28, 2017 at 3:24 pm

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  My pleasure :)