Refund Hoax

• 

  2alphaengineer · Member · Mar 10, 2014 at 12:32 pm

  • Copy link
  • Add topic to favorites

  One day after my custom design upgrade auto-renewed (I forgot that I was signed up for this) I requested a refund for the upgrade. It has been a month and I have heard nothing from WordPress support nor have I seen a dime refunded into my account. What’s the point of a refund request option if you’re just going to ignore it? Plus of course there isn’t a number or email to reach someone directly…instead I have to “ask the community for support”. Yeah I see this working out…

  The blog I need help with is: (visible only to logged in users)

• 

  andrewspittle · Staff · Mar 12, 2014 at 7:02 pm

  • Copy link

  I refunded the charge for you.

• 

  2alphaengineer · Member · Mar 12, 2014 at 10:37 pm

  • Copy link

  thank you sir.