Refund Not Being Processed

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  simcowatts · Member · Mar 10, 2015 at 2:14 am

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  Hi

  I want to cancel my premium plan in order to start fresh under a new business plan however each time I go through the process of clicking on my upgrades and requesting refund I never reccieve a confirmation email of my request.

  I am yet to elapse past 48 hours so I am well within my right to cancel

  Would it be better just to delete my site ?

  thanks,

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Mar 10, 2015 at 10:41 am

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  Hi there,

  Sorry for the trouble! I just cancelled and refunded your Premium plan for you, so you’re all set with that. You can find the refund receipt in your account’s billing history, if you need.

  Please let me know if I can do anything more to help with that. :)