Refund Not Processing

  • Unknown's avatar
    inkcof · Member ·

    Hello, I asked for a refund and your site initially sent the money back into my account, then took it out again. I had the ‘refund’ receipt sent to my email, and it showed up as a purchase receipt for domain registration even though in purchases, it directly is listed as a refund. I have screenshots of this as well.

    I’d like for the refund to be processed this time.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, I actually see the refund was indeed processed and has been completed.

    This year, we took the money out, then sent the money back when you asked for a refund.

    You may see two transactions with your bank; if they are in the wrong order, please contact them.

    If you see three transactions this year, though, please let us know.

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