Refund not received

  • Unknown's avatar
    dsangani · Member ·

    I have not received fund can you let me know by when I would receive its more than 7 days now also if you can’t refund , can you let me change URL?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I can see we issued the refund associated with zeaconsultantorg.wordpress.com on June 13, 2018. You can see a receipt for the refund here:

    https://wordpress.com/me/purchases/billing/

    Refunds usually take about 10 business days to appear in your account, but it depends on the processing times at your bank. It can also take longer if you are with a non-US bank. Please follow up with your bank directly on this. You can provide them the transaction ID that appears in the refund receipt as a reference.

    Also, you have made another purchase and registered the domain zeaconsultant.org. Are you planning on keeping that or do you want a refund for that as well?

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