refund not received

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  prettyinpressons · Member · Apr 27, 2021 at 12:15 am

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  hello, I just canceled my 2 subscriptions, I received one refund but not the other. is there a grace period?

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  staff-totoro · Staff · Apr 27, 2021 at 3:29 am

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  Hi there,

  Looks like there was an issue with your refund and $19.62 was remaining. I have manually issued a refund for the remaining amount and you can expect to see the funds in your account in the next 7-10 business days.

  You can see a receipt confirming this refund of $19.62 here: https://wordpress.com/me/billing