Refund of 99$

  • Unknown's avatar
    tagnfind · Member ·

    I was charged $99 for a Premium upgrade on 13/12/14 though I requested free trial and my billing showed me that this is free for a month. I canceled the Premium package, but there was no Refund option in your cancellation letter, neither in the confirmation letter. So please refund me $99

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  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    Sorry about that! Our system got a bit confused with the Premium and Business plans you bought. I just refunded the $99 Premium plan for you.

    Please let me know if I can do anything more to help with that. :)

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