Refund of domain

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  jav1w0rdpr3ss · Member · Jun 9, 2017 at 8:38 am

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  Yesterday morning I paid for a subscription on the WordPress plan that costs 35.88€ per year.
  Unfortunately I did not check all the requisites offered by that plan and I have just realized that that plan is not exactly what I really need to upgrade my own website design based on CSS and HTML5.
  Since the payment has been processed less than 24 hours ago I would like to ask you for a full reimbursement.

  I have cancelled both the plan subscription and the domain ‘gohighcoffee.com’ but so far I have not received any email confirming the cancellation, even if I got a refund of 9€ from the plan subscription.
  Is it possible to receive refund of the domain?

  Thanks so much,

  Javier

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 9, 2017 at 12:14 pm

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  Hi Javier,

  I’ve just refunded the remaining $26 and you can view a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 7-14 business days to credit your account, although international refunds (outside the US) can take a little longer.

  If you need any further help, just let me know!

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  jav1w0rdpr3ss · Member · Jun 9, 2017 at 1:59 pm

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  Thanks so much!!

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  jav1w0rdpr3ss · Member · Jun 9, 2017 at 2:05 pm

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  Thanks so much!!

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  gemmacevans · Member · Jun 10, 2017 at 8:28 am

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  You’re very welcome!