Refund of Premium Payment

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  christinaarace · Member · Apr 11, 2015 at 8:09 pm

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  Hi there, my name is Christina and I recently completed my 14 day free trial for the Premium package. I received the email and thought that I followed the right steps to cancel the charge of 99$ that would appear the next day in my account, however on April 1st I was charged for the Premium Package. I would like to know how I can get a refund as I am no longer using this package or WordPress.

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Apr 14, 2015 at 4:08 pm

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  Hi Christina,

  Sorry for the trouble! I cancelled and refunded that Premium plan for you, so you’re all set with that. (It may take some time for that refund to appear on your credit card statement.)

  Please let me know if I can do anything more to help. :)