REFUND REQUEST

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  akcweb · Member · Mar 21, 2019 at 3:23 am

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  I CANCELLED MY WEBSITE LAST YEAR AND YESTERDAY I WAS CHARGED $66 ON MY PAYPAL ACCOUNT. PLEASE REFUND IMMEDIATELY. THANK YOU.

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  kokkieh · Staff · Mar 21, 2019 at 11:22 am

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  Hi there,

  The account you’re using to post here does not own any sites or upgrades with us, has never bought anything from us, and we don’t have a credit card on file for you which we could have charged.

  $66 would be the renewal cost of a Personal plan and domain. Can you remember what domain you used to own, or do you know the address of the WordPress.com site?

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.