Refund still pending

  • Unknown's avatar
    infogkhubs · Member ·

    Hello team,
    First of I purchase your servicec but I remove your subscription and plan for no longer use. Plan and service is cancel but still pending my refund last 6 month.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    You had been informed by our live chat support team on January 6, 2023, that you were past our refund window:

    Oh, I see. You can certainly cancel the plan here, but no refund is available at this point since it’s been more than 14 days since purchase: https://wordpress.com/en/support/refunds/


    WordPress.com live chat | 2023-01-06

    While you removed the subscription, you would not receive a refund as noted then.

    I hope that clarifies things.

  • The topic ‘Refund still pending’ is closed to new replies.