refund to a possibly cancelled card???

  • Unknown's avatar

    Hi, I just got a lot of good help from one of you canceling a domain and business account. But I’m afraid the refund is going to a ‘cancelled card number’ (SAME valid bank account) but the card number is different… will that be a problem?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I would reach out to your bank regarding the refund. We can only refund to the card that was used for the purchase, and it’s up to the card-issuing bank to route the funds to the new account – or send you a check if you no longer have an account with them.

    Hopefully that helps. Let me know if you have any other questions. Thanks!

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