Refunded amount

  • Unknown's avatar
    tloediting · Member ·

    Can someone contact me via email (email visible only to moderators and staff) in regards to the refund I was given earlier there is a problem with it and I actually want to change how I get the funds? Urgent please contact ASAP.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    What is the problem you are having with the refund? I confirmed that we have processed and released the funds already. Is it an issue of the funds being released to a closed account?

    If so, I would reach out to your bank regarding the refund. We can only refund to the card that was used for the purchase, and it’s up to the card-issuing bank to route the funds to the new account – or send you a check if you no longer have an account with them.

    Hopefully that helps. Let me know if you have any other questions. Thanks!

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