Refunded domain purchase, how long until able to resubmit purchase for domain

  • Unknown's avatar

    I refunded a purchase because it didn’t bundle to domain and the site premium service. How long until my domain, dylanbruntgolf.com is ready to be accessed again. Refund was given 9.27

    Site: https://dylanbruntgolf.wordpress.com.
    WP.com: Yes
    Correct account: Yes

  • Hey there,

    You canceled the domain within 5 days of registering it, so it should be available again soon. Once a domain name is deleted by the registry at this stage, it is immediately available for registration by any registrant through any Registrar, and that happens shortly after the 5 day grace period.

    What we can do is immediately restore the domain for you within that 5 day period and send you a manual payment for the cost of the Premium Plan so that you can have that and the domain bundled together.

    We would need to move on this ASAP because we will no longer have control over the domain after the 5 day grace period. Let me know if you want to restore the domain and bundle it with the Premium Plan, and we’ll send the manual payment your way.

    Otherwise, the domain should be released within the next several days.

    Thanks,

  • Unknown's avatar

    Ok let’s do a payment link to pay the amount owed to keep the domain dylanbruntgolf.com and the $4 a month plan.

  • Unknown's avatar

    Hi there!

    I’ve sent you an email with the payment link for $18. Once you’ve paid the amount, we’ll restore the domain for you.

    Regarding the $4 a month plan, do you want to pay on a monthly basis or a yearly basis? I ask because if you pay annually, you’ll get the domain registration included with a paid plan for the first year. That way, you won’t have to pay the $18 domain registration fee. The fee will be applicable next year, but for the first year, you can get the domain for free with any of the paid plans if you choose to pay annually.

    If you’d like to do that, instead of paying the $18 domain registration fee, please upgrade to a yearly paid plan by going to https://wordpress.com/plans and reply here once you’ve upgraded. We’ll then restore the domain for you.

    If you don’t want to upgrade to a yearly paid plan, please pay $18 using the link we emailed you and reply here so that we can restore the domain while we still can.

    Let us know if you have more questions.

  • Unknown's avatar

    Ok but it wants to register a different domain. Still want me to proceed? Just don’t want to complicate things. My plan is to pay for the year and get the domain free.

  • Is this when you click on the payment link from the email we sent you? That link should be a manual payment for resubscribing to dylanbruntgolf.com. Is that what you see?

    Let us know, thanks!

  • Ah, I see what you mean. Yes, ignore that manual payment that was sent to you. That is only for the price of a domain subscription. I’ll resend you a link for the $4 per month plan (paid annually) which includes the domain subscription for the first year. Sorry for the confusion there – I will send that over now.

    Thanks!

  • I just sent the manual payment your way – please post here once paid and I’ll get everything restored back under your account. Thank you!

  • Unknown's avatar
  • Thanks for the payment and update. I have restored your domain and added the Personal Plan to your account.

    Please check to make sure everything looks good on your end and let me know if you have any questions.

    Thanks again!

  • Unknown's avatar

    My website dylanbruntgolf.com is still redirecting to the .wordpress address. How can this be fixed.

  • Yes, you can set the primary domain by following the instructions here:

    https://wordpress.com/support/domains/#set-a-primary-address

    Let me know if that helps.

  • The topic ‘Refunded domain purchase, how long until able to resubmit purchase for domain’ is closed to new replies.