Refunding Custom Design

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  mysarahangela · Member · Aug 19, 2013 at 11:22 pm

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  I do not use WordPress for an active sharing of the website, hence, I do not need an upgrade in custom designs. I forgot that it was auto-renew. I got charged Aug 12, 2013. Am I able to refund this?? I have no use for it. I am currently with SquareSpace.

  The blog I need help with is: (visible only to logged in users)

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  kathrynwp · Staff · Aug 20, 2013 at 2:16 pm

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  No problem – I’ve removed the upgrade and issued a refund. It can take 1-2 weeks for a refund to be reflected on your account.

  Just let me know if you need further help.