Regarding zoho email support using elementor

  • Unknown's avatar

    I have created a website named priffy.com using WordPress.I have built my entire site using elementor including the contact us page. The from email id which I have specified to send the details is not sending mails to the same domain mail id’s whereas it is sending mails to other domain mails like gmail. I have my email id at zoho and had contacted them regarding this issue.The requirements they have asked for is mentioned below.Kindly fulfilled my request.

    Hello,

    I am extremely sorry for the problems you’ve been facing with your Zoho Mail Account.

    On analysis, we observe that your emails from website/WordPress for your domain were considered as potential spoofed mails and were rejected by our Antispam filters.

    To resolve this, please contact website/WordPress management team and get their IP address or range from which emails are sent to your address. Please include it along with Zoho’s hostname in your existing SPF record for your domain.

    Refer this help document for further details.

    Further, please contact the application support and ensure that proper DKIM signature is configured for the emails sent from website/WordPress.

    Once done, the emails will be delivered without any issues.

    We hope this helps.

    Sincerely,
    Karthikeyan S – Zoho Cares.

  • Unknown's avatar

    We can’t help you as your site isn’t running on the wordpress.com platform but is hosted by Bleuhost, meaning it uses the open source wordpress.org, https://www.whoishostingthis.com/#search=priffy.com.
    Regarding your problem, you must contact Bluehost support.

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