Registered domain not pointing to wordpress after 4 days
-
I paid for a domain ‘http://www.labisdream.com/’on 11st Nov and it is still not working.
The blog I need help with is: (visible only to logged in users)
-
Hello. I looks like that domain got cancelled when you cancelled the WordPress.com Premium plan. However I do see that you still have an active Domain Mapping upgrade.
It looks like this domain is available for purchase again, so I’ve refunded your $13 Domain Mapping upgrade. It normally takes around a week for a refund to appear on your bank statement.
Please head over to the domains page and register this domain again:
Please let me know if there is anything else I can help with!
-
Hi, I just purchased it again and it is working now, could you please move my subscribers over please?
Thank you Shawna! -
Your subscribers should still be there.
https://labisdream.wordpress.com/wp-admin/index.php?page=stats&blog=62728432&blog_subscribers
Is there another site you had that you need to transfer subscribers from?
-
I am sorry I didn’t make things clear. I paid for the http://www.labisdream.com again and it is working now. Now I want to transfer them to the blog I mention above. Thanks.
-
I’m a little bit confused. I only see mention of the site labisdream.com. This domain is mapped to the WordPress.com site labisdream.wordpress.com. The link I gave you above shows all of the subscribers on that site.
Since you map a custom domain to a WordPress.com site, the followers are linked to the WordPress.com site. This means that you can move or change your custom domain at any time, and still keep all of your website information available at your WordPress.com domain.
Does that clarify things?
-
-
- The topic ‘Registered domain not pointing to wordpress after 4 days’ is closed to new replies.