Registration Button not working

• 

  kimmacc · Member · Apr 5, 2018 at 12:58 pm

  • Copy link
  • Add topic to favorites

  Hi

  The new user regsitration button is suddenly not working on the registration page of my website. The ‘anyone can register’ is ticked and returning customers can still log in, however no one can register all of a sudden.

  I am at a bit of a loss as to resolve this issue. It is rather important as my site is an online store…

  I would really appreciate help.

  Thanks
  Kim

• 

  kokkieh · Staff · Apr 6, 2018 at 4:07 am

  • Copy link

  Hello Kim,

  The account you’re using to contact us here doesn’t own any sites on WordPress.com, and the “Anyone can register” option also does not exist on WordPress.com sites, so it sounds like you’re using the open source WordPress.org software. That is not the same thing as WordPress.com and we cannot help you with that software in this forum.

  For help with your version of WordPress, please post here instead:

  https://wordpress.org/support/