Registration Feedback popup

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  brieoutskirts · Member · Mar 18, 2015 at 3:03 pm

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  WordPress.com site registration link has a “feedback popup” with the wrong twitter follow handle. We can’t find how to change this twitter follow handle and don’t see it on our site anywhere with Administrative level permissions. Please help me determine where this incorrect twitter follow is buried. The Registration widget works great, the problem is the feedback popup that displays in the lower right of the screen that is the problem and has the incorrect twitter follow handle. Thanks, Brie

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 18, 2015 at 7:08 pm

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  Those settings can be found here: https://outskirtspress.wordpress.com/wp-admin/options-general.php?page=sharing

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  brieoutskirts · Member · Mar 18, 2015 at 7:55 pm

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  Rootjosh, I went to this page and yes I see the code for the registration on the sidebar of the page but not the code for this popup. This Twitter follow button seems to be added to the popup registration confirmation page. The text on this registration confirmation popup is “Thank you for subscribing to [our blog name]. You’ll get an email with a link to confirm you sub. Then the Twitter follow button with the incorrect twitter handle. Any other ideas?

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  staff-ozmodiar · Staff · Mar 19, 2015 at 1:58 am

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  I’m not sure I understand what this “registration confirmation” popup is. Where, exactly, do you click on your site to make this pop up? And can you show me a screenshot of it?

  Here are some screenshot instructions if you are not familiar with the process:

  Take a Screenshot

  I find http://snag.gy/ to be very useful for sharing screenshots. You can also upload the screenshot to your site’s media library. I will be able to see it there.

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  brieoutskirts · Member · Mar 23, 2015 at 5:27 pm

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  Thanks rootjosh. Two files (png file and doc file) are in the Media library for you. Begin with the +Follow blue tab at the bottom of the selfpublishingnews.com site to follow this blog. Enter in an email address and click Sign Me Up. Then, confirmation or feedback text will display “Thank you for subscribing to “Self Publishing News.” Then, the authors can also be followed on — and here is the error twitter follow button — displaying an incorrect twitter handle. This twitter follow address is what I need to change. Do you see the +Follow blue tab? Appreciate your help!

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  staff-ozmodiar · Staff · Mar 23, 2015 at 11:27 pm

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  Okay, I’ve deleted that. Please try reconnecting to twitter here:

  https://outskirtspress.wordpress.com/wp-admin/options-general.php?page=sharing