Regretting purchasing

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  hauphotos · Member · Feb 3, 2022 at 3:26 pm

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  Hi,
  I like to know if it is possible, to regret my purchase of wordpress? and get my money back?

  I don’t have a site with WordPress.com yet

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  staff-doublebassd · Staff · Feb 3, 2022 at 6:30 pm

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  Hi there,

  To clarify, are you saying that you have a purchase that you are currently regretting and want a refund? Or, are you saying theoretically, can you possibly regret a WordPress.com purchase, and if that is the case, could you get your money back?

  If the latter, it is possible that the purchase you make with us may not be the best fit for your needs. If that is indeed the case, for initial domain registrations, the time frame to receive a refund is 96 hours. All other purchasable annual upgrades and renewals have a 14-day refund window. Purchasable monthly upgrades and renewals have a 7-day refund window. For more information on refund policy, please visit our support page:

  Manage Your Purchases

  If you do have any issues with a purchase, we’d love to discuss if there is anything we could assist you with regarding the purchase before proceeding with the refund. We’d be happy to answer any questions!

  Hope this helps.