Reimburse

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  soflester · Member · Jan 21, 2025 at 8:15 pm

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  My website was set up on automatic renew. I want to cancel that and be reimbursed for this coming year

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  dikshaasingh · Staff · Jan 22, 2025 at 6:40 pm

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  Hello @soflester,

  Since your website was set up for automatic renewal and you’d like to cancel and request a reimbursement for the upcoming year, you can easily manage this from your account. Refer to these documentation below:

  • Cancel the renewal and request a refund – https://wordpress.com/support/manage-purchases/cancel-a-purchase/

  • Refund eligibility – https://wordpress.com/support/refunds/#plans
    
    
    For annual, two-year, or three-year plans, you’re eligible for a refund within 14 days of the renewal date. If your renewal falls within this period, you should be able to proceed smoothly.

  Refunds typically take 7 – 10 days to process, depending on your payment method.: https://wordpress.com/support/refunds/#when-do-i-get-my-refund

  I hope this helps!