Reimbursing my Buiness Account Payment

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  kevinm19 · Member · Feb 20, 2019 at 9:14 pm

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  Hello,

  My payment for my business account has not yet been reimbursed and I am looking to figure out why.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 21, 2019 at 9:13 pm

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  Howdy –

  Thanks for writing to us! I’m happy to help get this sorted. Can you tell me which site or domain was connected to that business plan upgrade?

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  kevinm19 · Member · Feb 22, 2019 at 4:45 pm

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  Thank you foryour response. This request was for tinyhousetwintravels.com

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  supernovia · Staff · Feb 22, 2019 at 7:48 pm

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  Hi @kevinm19, it looks like we’d refunded the initial payment but not your second manual payment after the first cancellation… sorry that was a bit of a tangle, but I’ve corrected it for you. Your refund is on its way. Cheers!