Remove a Facebook connection

• 

  cherrylkd · Member · Jul 24, 2016 at 4:52 pm

  • Copy link
  • Add topic to favorites

  Remove a Facebook connection in publicise as it keeps defaulting to account no longer in use

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Jul 24, 2016 at 7:56 pm

  • Copy link

  Hi there,

  To disconnect, Log into your WordPress.com site. Go to My Site → Sharing in your dashboard and click Disconnect next to the link to the Facebook profile or page you wish to disconnect.

  Let me know if you have any questions.

  Thanks!

• 

  cherrylkd · Member · Jul 25, 2016 at 7:24 am

  • Copy link

  Thanks. I’ve done that but it keeps defaulting back to that account which is closed. I need to completely remove it. Any idea?

• 

  staff-doublebassd · Staff · Jul 25, 2016 at 10:17 am

  • Copy link

  You’ll also need to do the same on Facebook end.

  Log into your Facebook account. Then go to your Facebook Account Settings →Apps page by clicking this App Settings link.
  Remove the WordPress.com app by clicking the X in its row. (If there is no WordPress.com row, don’t worry, just skip this step). If you see a popup asking for confirmation, click the “Remove” button.

  For full instructions, please visit our support page:

  https://en.support.wordpress.com/publicize/#reconnecting-services

  Thanks!

• 

  cherrylkd · Member · Jul 25, 2016 at 10:51 am

  • Copy link

  Aha! Thank you. That could be the missing step! I’ll try that.

• 

  staff-doublebassd · Staff · Jul 25, 2016 at 11:58 am

  • Copy link

  Let me know if that works!

• 

  cherrylkd · Member · Jul 25, 2016 at 5:50 pm

  • Copy link

  Followed your instructions and sourced the problem. Deleted the WordPress account that FB was defaulting to and connected to mine. Thank you so much for your help. You e been fab 😀👏

• 

  staff-doublebassd · Staff · Jul 25, 2016 at 9:51 pm

  • Copy link

  You’re very welcome. Glad it worked!