Remove a Plugin from the Market PLace

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  tpeschke · Member · Sep 11, 2019 at 7:59 pm

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  There’s a plugin on the marketplace that was put up by a person that no longer works at the company but he didn’t leave his login information or anyway to recover his account with us when he left.

  There’s no way to recover his login since we don’t have any of the authentication available.

  What’s the best way to proceed?

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  staff-doublebassd · Staff · Sep 13, 2019 at 3:31 pm

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  Hi there,

  What is your site URL? Based off of what you are describing, and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!