Remove custom domain (registered elsewhere)

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  badinerie42 · Member · May 18, 2017 at 12:39 am

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  Hi, I bought a different domain which I would like to map to this site. Can fridakatlo.com be removed so I can replace it with my new domain at no extra cost? I see that I can add an additional domain for $13/yr but I’d rather not have to do that since I did pay for 1 custom domain mapping with my personal account.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · May 18, 2017 at 8:14 am

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  Hi there,

  The only domain I see in your account is fridakatlo.life, not fridakatlo.com. Can you please confirm which domain you want to remove?

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  badinerie42 · Member · May 18, 2017 at 2:00 pm

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  Oh! My apologies! Yes, I would like to remove fridakatlo.life. Thank you

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  badinerie42 · Member · May 19, 2017 at 3:03 pm

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  Bumping this, I would really love for this to get resolved before the end of day. Thanks

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  kokkieh · Staff · May 22, 2017 at 7:35 am

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  My apologies for the delay. I’ve removed that domain, and restored the free domain in your plan so you can use it to register/connect a different domain.

  For future reference, keep in mind your plan also gives you access to live chat support via this link:

  https://wordpress.com/help/contact

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  badinerie42 · Member · May 22, 2017 at 3:25 pm

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  Thank you!