Remove Remove Remove!

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  jordydodes7577 · Member · Jan 11, 2022 at 3:27 pm

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  I have no idea why I was directed to this site. The e-mail they have on file is not my email. Please remove any of your upcoming $ payments due to this address.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · Jan 11, 2022 at 6:03 pm

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  Hi there,

  I would be happy to assist you in canceling and any future purchases. However, there is no history of purchases with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com and it will help you find the correct account along with what you were charged for. You can also reach out to billing support there directly.

  Let me know if you have any questions.

  Thanks!