Remove Website from Account

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  livelyng · Member · Oct 5, 2021 at 4:31 am

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  Please disconnect the domain permanently from my account it belongs to my customer am not sure how it got connected to me and my customer can’t connect to her site on wordpress.com through jetpack

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Oct 5, 2021 at 9:07 am

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  Hi there!

  Are you asking for help with disconnecting Jetpack from your WordPress.com account? If yes, please specify which site you’d like us to disconnect from your WordPress.com account.

  Please note that when Jetpack is disconnected, some of its features will stop working on the WordPress.org site. Before you disconnect, you’d want to ensure that your customer (who will take over the site) has their account connected to their WordPress.com account. Then, you can follow the instructions here to transfer the site ownership to their account: https://jetpack.com/support/transfer-your-jetpack-connection-or-plan-to-another-user/

  If you need help with the above, please post on the Jetpack support forum at this link: https://wordpress.org/support/plugin/jetpack/

  Or if you just want to disconnect the site completely from your WordPress.com account without transferring the connection to your customer, let us know the address of the site and we’ll disconnect the site for you.

  Regards

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  livelyng · Member · Oct 5, 2021 at 9:38 am

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  Sorted thanks