'removing domain name'
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ive been trying to get a full refund on my plan and domain name. In a state of panic I’ve ‘removed the domain name’ but I’m not sure whether that means I will not be able to get a refund now or not. Could someone help?
The blog I need help with is: (visible only to logged in users)
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We need details please.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation take place?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.
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