Renew domain

  • Unknown's avatar

    It is impossible to renew the domain. When you open the purchase page, the screen saver appears tariff plans. Why I can not renew a domain?

    The blog I need help with is: (visible only to logged in users)

  • The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the upgrade.

  • Unknown's avatar

    The fact that I have lost mail under which regestriroval site, and is now to enter the administration page under the old do not know anybody. Is there such a possibility?

  • The user account that owns the upgrade is user gaponov listed here:

    https://dikoepole.wordpress.com/wp-admin/users.php

  • Unknown's avatar

    Unfortunately the user who owns the update has lost interest in the domain, even forgot to address your mail, because the changed location. In the past two year, I paid the domain extension, and this year I can not find how to do it. It’s a pity to throw domain from which a large number of subscribers and which is respected around the world. Do you believe that you can not renew your domain to work without user Gaponov?

  • Unknown's avatar

    If I get a new data plan, I can get your domain with the old name dikoepole.com or will it be a new domain with a new name?

  • Is there any way that you can contact that user and ask him/her to either post here or email us at help@wordpress.com and request to have the domain transferred to your user account?

    It is a security issue and we cannot transfer something like a domain to another user without permission of the owner.

  • Unknown's avatar

    it turned out that the user gaponov were blocked apparently due to the fact that he had not visited domain. His account is not working, he even, at my request, was not able to enter into it. I paid the new rates took a new domain dikoe-pole.com and as I understand it, the old domain dikoepole.com will continue to exist in the old mode, because I am one of the administrators. Thanks for the help.

  • If he would like assistance getting back into his account, please have him email us and we can try to assist.

  • Unknown's avatar

    well, I’ll talk to him

  • The topic ‘Renew domain’ is closed to new replies.