Renew Domain

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  sohmandy · Member · Jul 17, 2017 at 6:22 am

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  Hi. Our domain has expired and I would like to renew and retrieve it back. How do i proceed. http://www.theqiasia.com. thanks!

  Mandy

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 17, 2017 at 6:28 am

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  Hey there,

  I checked with our registrar and theqiasia.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

  Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
  the risk of someone else jumping in front of you to purchase the domain before you get the chance.

  Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

  I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

  Please visit the support page link for further instructions:

  Domain Expiration

  Let me know if you have any questions. Thank you!

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  sohmandy · Member · Jul 17, 2017 at 7:01 am

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  Yes we can pay. Do let me know how to proceed! Thanks.

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  staff-doublebassd · Staff · Jul 17, 2017 at 4:34 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore theqiasia.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  sohmandy · Member · Jul 18, 2017 at 6:59 am

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  Great! Thank you for your help! Our email is using the same domain too and so it would be much appreciated if you can help us speed up the process. Thanks again
  Mandy

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  sohmandy · Member · Jul 18, 2017 at 3:24 pm

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  It would be great if you can let us know how long the process would take! So we can know what timeframe we are working with? Thank you!

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  staff-doublebassd · Staff · Jul 18, 2017 at 6:04 pm

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  Hi there,

  I was able to retrieve theqiasia.com and reactivate it under your account!

  I have sent you the manual payment for the fee and registration, so please pay that when you get the opportunity.

  Let me know if you have any questions. Thanks!

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  sohmandy · Member · Jul 19, 2017 at 4:03 am

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  it’s up and running Darnelldibbles. thanks!

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  staff-doublebassd · Staff · Jul 19, 2017 at 5:41 am

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  You’re welcome!