renew domain

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  rjoy2004 · Member · Sep 28, 2019 at 4:19 pm

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  how can I renew my domain that I purchased through wordpress.com?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Sep 28, 2019 at 5:41 pm

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  Hi –

  Thanks for getting in touch. I can see that romansjoy.org is actually in redemption now. We can still try to get it renewed. But, that process has an additional charge of $80. Please write back to me confirming that you agree to the payment and we will get things started.

  The other bit of information we need is for you to write back to us from the romansjoy14 user account. That’s the account that owns the domain registration.

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  romansjoy14 · Member · Sep 28, 2019 at 6:48 pm

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  Yes Please let’s get it fixed. The 80 is ok. I don’t need the hosting package. just the domain renewal.
  I need it to go on the credit card ending in xxxx. if you do not have this available, please let me know what I need to do to get that one to you.
  Thanks for your help

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  staff-zinnia · Staff · Sep 28, 2019 at 11:17 pm

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  No problem. I’ve already sent a note to our domain partner. We should get a status update from them in 2-3 days. You’ll also find that I’ve emailed you a payment link. Please submit that payment and then write back to us here once you’ve done so for confirmation.

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  romansjoy14 · Member · Sep 29, 2019 at 1:02 am

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  Payment has been submitted

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  kokkieh · Staff · Sep 29, 2019 at 8:19 am

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  Thank you for your payment. We’re working on getting your domain redeemed. We’ll let you know as soon as it’s active and back in your account again.

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  kokkieh · Staff · Sep 30, 2019 at 2:10 pm

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  Your domain has now been redeemed and is active in your account again.

  Let us know if we can help with anything else.