Renew my plan without askinh

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  unlmtdfunn · Member · May 7, 2019 at 1:53 pm

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  How you can directly deduct from my card without taking permission I want my money back

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  staff-doublebassd · Staff · May 7, 2019 at 2:11 pm

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  Hi there,

  Your account was set up for auto renewal. You should’ve received several emails regarding upcoming charge, including 90, 60, 30, and 7 days out.

  I would be happy to assist you in cancelling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  unlmtdfunn · Member · May 7, 2019 at 2:25 pm

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  I want refund help me how can I get my money back..

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  staff-doublebassd · Staff · May 7, 2019 at 2:27 pm

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  Do you know the account that the charge came from?

  If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com and it will help you find the correct account along with what you were charged for. You an also reach out to billing support there directly.

  Thanks,