Renew or Cancel my Business Plan

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  cultivatinggems40c7376d34 · Member · Dec 5, 2018 at 6:21 pm

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  I need to speak with someone directly…not the forum. I need to speak with someone directly as to why I should renew and keep my site as opposed to going with someone else. If I stay, I also need help maintaining the site better.

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  themagicrobot · Member · Dec 5, 2018 at 6:56 pm

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  If you have a Business plan you can access Livechat support.
  https://en.support.wordpress.com/live-chat/
  Of course you’ll need to be logged in to the correct account. This account is only minutes old.

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  kokkieh · Staff · Dec 6, 2018 at 1:33 pm

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  Hi there,

  Can you please tell us regarding which site this is? This account does not own any sites or upgrades.

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  cultivatinggems40c7376d34 · Member · Dec 6, 2018 at 4:26 pm

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  Cultivatinggems.com

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  fstat · Staff · Dec 7, 2018 at 9:21 am

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  Hi there,

  Please log in to the cultivatinggems account and contact us at https://wordpress.com/help/contact to further assist you. This is the account that owns cultivatinggems.com.

  If you’re not able to access that account, please follow our Account Recovery guide:

  Recover Your Account

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  cultivatinggems · Member · Dec 7, 2018 at 11:53 pm

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  Thanks everyone

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  supernovia · Staff · Dec 8, 2018 at 11:36 pm

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  Glad you’ve got it, @cultivatinggems! Since you’re logged into the correct account you can reach us here:

  http://wordpress.com/help/contact

  All the best. :)