Renew Subscription

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  dm1974 · Member · Nov 4, 2012 at 1:32 pm

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  I’m seeing a message saying Subscription Status Expired when I try and renew my annual subscription, alongside the message is a button saying Please Contact Support To Renew This Product.

  When I click the button it brings me here to the public forums, which is probably not the best place to find someone to take a credit card payment.

  Are there any WordPress staff with a credit card machine reading this?

  Thanks..
  Blog url: http://bluebackhotrod.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Nov 4, 2012 at 2:03 pm

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  You can’t do credit cards in the forum and I don’t think any staff members take payments – only through their payment portal.

  What is the domain name you want to renew?

  I have flagged this for staff attention

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  dm1974 · Member · Nov 4, 2012 at 2:19 pm

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  Thanks Auxclass.

  That was kind of a sarcastic joke about a help button on the payments system directing users to the public forums. I’m not going to be putting my credit card details on here, don’t worry!

  Hopefully a member of staff will pick up your flag. Cheers.

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  staff-blorbo · Staff · Nov 4, 2012 at 6:41 pm

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  The domain bluebackhotrod.com expired on September 18 and is currently in the redemption period.

  I have sent an email with further details to the address on your account.

  Please reply to the email when convenient.