Renewal

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  misskhanyile · Member · Sep 21, 2017 at 9:37 am

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  Hi
  I have my own domain and built the website using wordpress. A week ago I got an error that I cannot access my site and was given the option to disconnect it. I did, hoping to reconnect afterwards but with no luck. I cant access my plugins and dashboard.

  When I try adding the domain, I get the option to pay a $99 subscription. My question is that if I do pay the said fee, will I be able to access my dashboard again? When I view the site externally it is still live. Have I been hacked?

  Regards,
  T

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Sep 21, 2017 at 10:52 am

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  Hi there,

  What is the domain of the site you need help with? It sounds like you have a self-hosted WordPress site, in which case you’ll need to post in the WordPress.org forums for help instead, but if you give me the domain I can make sure.