Renewal

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  sapphiresteveac4976df05 · Member · Mar 20, 2021 at 2:35 pm

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  Please do not renew this or any other agreement that I have with WordPress

  Thank you

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  therefoiam · Member · Mar 21, 2021 at 1:42 pm

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  Hi there,

  You can also disable the auto-renewal feature by managing purchases. Refer to te guide below to achieve this: https://wordpress.com/support/manage-purchases/

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  staff-totoro · Staff · Mar 22, 2021 at 2:26 am

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  Hi there,

  I do not see any upgrades under your @sapphiresteveac4976df05 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.