Renewal Cancellation

• 

  gvazque220 · Member · May 14, 2021 at 4:15 pm

  • Copy link
  • Add topic to favorites

  I was automatically charge in Transaction ID , Website -ewomansocial.com that I haven’t used in a year. I need to cancel the renewal?

• 

  staff-blorbo · Staff · May 14, 2021 at 5:11 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

  Alternatively, you can use the transaction ID you just posted here to reclaim access to the account that was charged: https://wordpress.com/support/account-recovery/#account-recovery-form